FAQs

FAQs

Yes we do delivery of product overseas. Please contact our customer service for more information.

For customized goods, the production lead time is 2-3 months after shop drawing and finish approval.

The system will automatically generate an invoice each time a payment is made. You do not need to create any invoices.

In case your order arrived damaged, please contact us immediately at our customer service

We allow change of dimensions of the furniture if you order our customized goods

Yes, you may change the finish to the furniture whether it’s on the wood or steel, however, there might be additional processing time taken for your order. Please request for our finishes’ swatches.

We do provide special promotion for customers who are furnishing their commercial projects from coffee shops, restaurant, office, hotels and interior designers. Simply leave us your name cards or send us a soft copy of your company profile at marketing@audson.design